Lorin Hochstein

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Lorin Hochstein

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March 2012


Incidents: the exceptional as routine

In yesterday’s post, I was looking at the Cloudflare’s public incident data to see if the time-to-resolve was under statistical control. Today I want to look at just the raw counts.

Here’s a graph that shows a count of incidents reported per day, color-coded by impact.

Cloudflare is reporting just under two incidents per day for the time period I looked at (2025-01-01 to 2025-11-27), for minor,

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Published on November 28, 2025 15:33
Average rating: 3.98 · 442 ratings · 41 reviews · 6 distinct worksSimilar authors
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Chaos Engineering

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OpenStack Operations Guide:...

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The Power Broker by Robert A. Caro
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Co-Intelligence by Ethan Mollick
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Chip War by Chris   Miller
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Tempo by Venkatesh G. Rao
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Embodied AI Safety by Philip Koopman
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The Annotated Turing by Charles Petzold
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Heat of the Moment by Sabrina Cohen-Hatton
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Michael Crichton
“Briefly stated, the Gell-Mann Amnesia effect is as follows. You open the newspaper to an article on some subject you know well. In Murray's case, physics. In mine, show business. You read the article and see the journalist has absolutely no understanding of either the facts or the issues. Often, the article is so wrong it actually presents the story backward—reversing cause and effect. I call these the "wet streets cause rain" stories. Paper's full of them.
In any case, you read with exasperation or amusement the multiple errors in a story, and then turn the page to national or international affairs, and read as if the rest of the newspaper was somehow more accurate about Palestine than the baloney you just read. You turn the page, and forget what you know.”
Michael Crichton

“Things happen in production—bad things that you can’t always predict. One”
Michael T. Nygard, Release It!: Design and Deploy Production-Ready Software

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