How could you do this?

Why are you taking so much time?

Look, I know it is tough, but I am disappointed with the way you managed this project.

Have you heard these lines?

I am fairly convinced that if you are a corporate creature, these expressions will resonate with you perfectly. Moreover, if you have been chasing sales targets throughout your life, smart cerebrum would certainly add fancy adjectives too (You know what I mean).

Let me teleport you to a familiar situation. Monday afternoon, Boss is having a go at you, client escalations at the center of discussion and you at the receiving end. I know it is not a pleasant memory to recall, but in a minute, we will get to the purpose behind this ask.

'Do you remember what kind of thoughts crossed your mind at that very moment.'

Let me give you some choices:

- he/she has gone crazy

- why do I get this beating all the time

- it is not my fault

- idiot, hardly knows about the business, poking nose

I know, you could add much more to the list above.

How about positive thoughts? Do you recall any positive thoughts? Any?

It is a strange question; Being Assertive and Anger are antonyms for most of us.

Here is a thing, maybe we meditate every day for an hour or practice positive thinking all the time, but when we are at the receiving end, do we summon our brain to consciously disengage and swim against the flow of thoughts, at that very moment? Maybe not, and that is when the vicious cycle begins. A negative situation amplified by negative thoughts and the result, we know it.

The point I am trying to make - How do we manage reactions? Or do we really know how to manage?

We invest hours in softer training programs but what happens to our wisdom and judgment when we are in a desperate need of it. The problem is - most of our learning remains phenotypic; it hardly percolates down to our genes. Unless the alignment becomes Inside-Out, we will continue to reciprocate reactions with negativity.

Solution: Two-dimensional conditioning of thought process using “Empathy - Incantations" technique.

Am sure, these words are not alien to you. The moment we learn to understand reasons precedes reactions, there will be toned down activity inside us. Incantation could further leash our brain and send controlled stimuli, helping us manage the situation.

The world is full of reactive beings; we need to have a sound Reaction Management mechanism to deal with it else stomach churning, disgruntled mood and negative reciprocation will become a habit. So, next time when you are facing a difficult situation, in the office or at home, use this one line.

I am doing OK; things will be okay in a minute.

While we all do some level of self-talk every day - very few of us realize its profound impact on the programming of our subconscious mind - which in turns shape-up our present and future.

More in the sequel, stay tuned. Drop in your feedback below the post.