At work I'm designing a new course. A dense one. Food Safety level 2. I'm sure we all know the feeling. The blank page. Or, perhaps more daunting, its opposite: the 75-slide PowerPoint, the dense policy document, the endless heap of raw information I'm supposed to spin into "engaging learning material".

As a creator, a designer, a writer, this is where so much of my energy traditionally goes—not into the creative act itself, but into the manual labour of preparation. I call it "content-wrangling"...