A Pragmatic Guide to Business Process Modelling

by John Holt

Consider the analogy of a magician performing a card trick - the process is easy to follow but impossible to replicate from the audience's point of view. To replicate such a magic trick it is necessary to understand several different views of the trick, rather than simply looking at it from the audience's point of view. A full understanding will require some degree of domain knowledge concerning magic and sleight-of-hand, and insight into the hidden complexities behind the trick and a knowledge of the mis-communication devices employed by magicians. The challenge, therefore, is in creating an accurate and concise model of a process - a task that is plagued with complexity and difficulty in understanding the often-buried processes and communication trails that exist.

Paperback

First published September 1, 2005

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John C. Holt - Nonfiction, Parenting & Families

Reviews

[Sarah]

I copy-edited the second edition.

[Delhi Irc]

Location: GG7 IRC
Accession No: DL029832