THIS IS A SEMINAR It is NOT appropriate for use outside the seminar or without the companion DVD or online training.This is the seminar workbook for use with Don R. Crawley's Compassionate Geek(r) seminar Customer Service, Compassion, and Making Them Work Together to Enhance Customer Relationships.
A public speaker, author of six books and former network admin with practical ideas to better serve end-users, customers, and everyone else.
Want more? Okay, he's a native of Columbia, Missouri who now lives in Seattle, a pipe-organist, pianist, convivialist, geek, dog-lover, seeker of wisdom, pontificator, husband, father, and grandfather.