New Approaches to End-User Training: Longitudinal Investigation of Collaborative e-learning

by Saurabh Gupta

Over the last couple of decades, there has been tremendous use of information technology in business. Business leaders cite training end-users to use technology as a one of the key challenges of the future. This book explores three contemporary methods in end-user e-learning, peer collaboration and collaborative e-learning. Drawing on the two foundational disciplines of Information Systems and Education, this book first summarizes the inconsistencies in existing literature. Next, it outlines a theoretical model that describes the effect of learning methods using the structures embedded in the technology, teams and techniques as well as the important role of faithful appropriation of learning methods on learning outcomes. Finally, drawing on the results of a 2X2 multi-period quasi-experiment, the book outlines detailed guidelines for researchers and practitioners in the area of End-user training as well as anyone else involved in the area of training.

268 pages, Paperback

Published March 31, 2008

About the author

Saurabh K. Gupta is a technology leader, published author, and data enthusiast with more than a decade of experience in data architecture, engineering, development, and administration. Working as Data & Analytics Manager at GE, he focusses on data lake analytical programs to build digital solutions for business stakeholders. In the past, he has worked extensively with Oracle database design and development, PaaS and IaaS cloud service models, consolidation, and in-memory technologies. Prior to authoring "Practical Enterprise Data Lake Insights" with Apress in 2018, he worked with Packt publishing for "Advanced Oracle PL/SQL Developer's Guide" in 2016, and "Oracle Advanced PL/SQL Developer Professional Guide" in 2012. He is a frequent speaker a conferences organized by the data and analytics user community and technical institutions. He tweets at @saurabhkg and blogs at sbhoracle.wordpress.com.