The Memory Jogger II

by Michael Brassard, Diane Ritter

Find the tool you need to improve your organizations performance quickly and easily in The Memory Jogger II pocket guide. Designed for use on the job, this book presents the quality improvement tools and management and planning tools. This Pocket Guide uses graphics and easy-to-understand text to describe what the tools are, why theyre used, and how to use them. Tools are explained using real-life examples from all types of organizations with problems similar to yours, making them easy for everyone to understand and apply. The Memory Jogger II contains all the tools found in our original Memory Jogger, plus ten more advanced tools, a problem solving/process improvement model, and guidelines for working on teams. This jogger is available in seven languages, and can be customized for your organizations needs. Features: - 22 Different Tools Activity Network Diagram Affinity Diagram Brainstorming Cause & Effect (Fishbone) Check Sheets Control Charts Data Points Flowchart Force Field Analysis Histograms Interrelationship Digraph (ID) Matrix Diagram Multivoting Pareto Chart Prioritization Matrices Problem Solving Model Process Capability Radar Chart Run Chart Scatter Diagram Team Guidelines Tree Diagram Process Decision Program Chart Nominal Group Technique (NGT) - Expert tips - Storyboarding case study of 7-step model - Team guidelines - Tool selector chart, etc.

Genres: Business, Reference, Professional Development, Technical

Paperback

First published June 30, 1994

Reviews

[Janet Maccausland · Rating 5 out of 5]

Excellent collection of tools that are basic, but so powerful!

[Larina Warnock · Rating 5 out of 5]

I bought this for a class I was taking. I use it for classes I teach.

[Setiadjit]

a simple but meaningfull

[Christopher Brehm · Rating 5 out of 5]

Very useful resource when working an SIA event or need to refresh on the available tools and techniques.

[Ranilia Lestari · Rating 4 out of 5]

Step by step tools for problem solving :)

[Banzragch Jamsran]

ok