Very informative on communication styles. We communicate via touch, visiually and by talking. That makes sense and if you aren't getting through to people try one of the other methods. What I disagreed with is that Thom seems to be saying that we are one of these three styles and that is it. While I think that he is probably right that people do have primary styles of communication, I think he locks us down into one of these three. Personally I think we use all three of these styles depending on the context. A song will trigger and emotion, just as well as a hug, a picture, or reading words. Are we so one dimensional that the only way we can get through to each other is by finding their core type? Personally I think not.
There were some other good sections about not communicating well. The example of not getting the gooses message, and the guy on the bike flipping him off showed how if you take the other persons perspective (or at least look into things a bit more), you may actually understand them better.
The reason I only gave this 2 stars was that Thom likes to label people into a narrow box. I don't personally like labels (see Prometheus Rising by Robert Anton Wilson for a good explanation). Thom says all conservatives are like x, and lumps them all together. Rather than trying to label people and fight with them, why not focus on what we can agree on? There are Republicans such as Ron Paul (okay so really he is a Libratarian -so much for not labelling) that are opposed to the war, just as are many liberals. By talking down to people and lumping in Ron Paul with Rush Limbaugh you destroy a chance to find common ground with possible allies (at least at an issue level).