Breaks down the coaching process into 5 steps - 1/Know yourself, 2/must provide safety likability and build trust, 3/ignite the imagination and widen horizon, 4/anticipate and overcome objections and obstacles, 5/be prepared for missteps and stumbles they are good for to learn from. Book is overly stretched with many elaborate stories and anecdotes.
This book is well suited for managers of people, those who value professional development, and know that their success is achieved through their staff. If these facts apply to you, then this is a must read to help you develop passion in others using techniques of coaching, active listening, adjusting to adversity, etc.
So many positive ideas - I hope that anyone who coaches/teaches/mentors young people will take the time to read this book. I wish I would have read it earlier in my career as a parent!