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The Inclusion Breakthrough
Constant, continuing, and cataclysmic change is causing a major crisis within business organizations today. Faced with constantly advancing technology, unpredictable market shifts, intense global competition, and an increasingly independent "free agent" workforce, the only way for an organization to adapt and succeed is to build a "culture of inclusion" that nurtures and draws on the talents of a diverse workforce.
Easy to say but hard to do; most organizations are mired in industrial revolution, static-world business models administered by monocultural, bordering-on-oppressive, "command and control" hierarchies. Organizations at risk include Fortune 500 giants, entrepreneurial start-ups, manufacturing and retail operations, government agencies, not-for-profits, educational institutions, and others.
Most organizational change efforts-whether labeled as diversity efforts, re-engineering, right-sizing, or total-quality-management-are a waste of time, money, and human effort. Most produce more cynicism than results, and they can poison the waters for future change efforts. The Inclusion Breakthrough cuts a path through this potential minefield, offering a proven methodology for strategic organizational change, including models for diagnosing, planning, and implementing inclusion-focused, culture-change strategies tailored to each organization's individual needs. It also describes the key competencies for leading and sustaining a culture of inclusion.
Offering real-world results of "before and after" surveys, including anecdotal and statistical reports of organizational change achieved using the methodologies described, The Inclusion Breakthrough presents an overview of current workplace conditions, attitudes, and policies based on interviews, surveys, and focus groups encompassing thousands of people in major organizations. The Inclusion Breakthrough demonstrates why the bottom line must be the central focus of any change strategy-and more importantly, how to carry that strategy out successfully.
Easy to say but hard to do; most organizations are mired in industrial revolution, static-world business models administered by monocultural, bordering-on-oppressive, "command and control" hierarchies. Organizations at risk include Fortune 500 giants, entrepreneurial start-ups, manufacturing and retail operations, government agencies, not-for-profits, educational institutions, and others.
Most organizational change efforts-whether labeled as diversity efforts, re-engineering, right-sizing, or total-quality-management-are a waste of time, money, and human effort. Most produce more cynicism than results, and they can poison the waters for future change efforts. The Inclusion Breakthrough cuts a path through this potential minefield, offering a proven methodology for strategic organizational change, including models for diagnosing, planning, and implementing inclusion-focused, culture-change strategies tailored to each organization's individual needs. It also describes the key competencies for leading and sustaining a culture of inclusion.
Offering real-world results of "before and after" surveys, including anecdotal and statistical reports of organizational change achieved using the methodologies described, The Inclusion Breakthrough presents an overview of current workplace conditions, attitudes, and policies based on interviews, surveys, and focus groups encompassing thousands of people in major organizations. The Inclusion Breakthrough demonstrates why the bottom line must be the central focus of any change strategy-and more importantly, how to carry that strategy out successfully.
240 pages, Paperback
First published January 1, 2002
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About the author
Frederick A. Miller
10 booksAs CEO and Lead Strategist of The Kaleel Jamison Consulting Group, Inc.—named one of Consulting magazine’s “Seven Small Jewels” in 2010—Fred specializes in developing workforce inclusion strategies that accelerate results to deliver higher individual, team, and organizational performance. For 50 years, he has been a pioneering change agent and thought leader in the field of organization development. Fred has led transformative change interventions in Fortune 50 corporations, large not-for-profit organizations, and government agencies throughout the United States, Europe, Australia, and Asia, including Merck, Allstate, United Airlines, Toyota, Sandia National Laboratories, EILEEN FISHER, Northeast Utilities, Singapore Telecom, the McArthur Foundation, the City of San Diego, and many others.
His experience includes partnering with organizations to accelerate growth, enhance bottom-line results, and work through turnaround situations, as well as positioning leaders for success in start-ups, entrepreneurial ventures, and transitioning from founder-led companies to the next generation of leadership. In the 1970’s, as a manager and then officer with Connecticut General Life Insurance Company (now CIGNA), he helped pioneer one of the nation’s first corporate inclusion efforts.
His experience includes partnering with organizations to accelerate growth, enhance bottom-line results, and work through turnaround situations, as well as positioning leaders for success in start-ups, entrepreneurial ventures, and transitioning from founder-led companies to the next generation of leadership. In the 1970’s, as a manager and then officer with Connecticut General Life Insurance Company (now CIGNA), he helped pioneer one of the nation’s first corporate inclusion efforts.
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