From bargaining for a lower price to asking for vacation time, negotiating is a skill essential for improved business performance and better business relationships. In this new edition, David Oliver looks at the vital principles of good negotiation.
The text explores the aspects of negotiating, tactics and counter-measures, handling deadlock, making concessions, enhancing your authority, and getting the best deal.
The new edition includes a chapter on using social media to your advantage. Full of tips and techniques, How to Negotiate Effectively is a clear guide to negotiation and will help achieve a balanced, 'win-win' outcome every time.
Now including a free application for iPhones that provides extracts from 9 books in the Sunday Times Creating Success series, quotes and tips from the experts.
Picked this up on a whim since I needed to use to some Audible credits. A lot of it fits well with other, unrelated, training courses I've been on, and also fits the same model: things which sound obvious when you say them but clearly they still need to be said.
I did have a laugh at the forced attempt to demonstrate people's different sensory languages through how they'd mention the weather.
In general the book offers good advice on how to improve general negotiation skills. The author provides a number of real life examples that some readers might find useful. However, the content is generally oriented to "western" culture negotiations and some of the advice could not apply to different cultures such as oriental or latin american (hence the 3 stars). I would like to see an updated version where this cultural differences are taken into account