I would give this book 2.5 stars if I could.
My department (high school language department) chose to read this book over the summer, in part to help us become better teachers to the increasingly diverse student body at our school.
Milner focuses on race-related diversity in this book; the concepts certainly apply to other dimensions of diversity as well. He presents an overview of the needs of diverse classrooms and strategies that teachers can employ to better teach and support their students. The book is bipartite, divided into theoretical (the first chapter and conclusion) and case study (everything in-between) components. The theoretical sections are good; I found the case study chapters poorly organized and too vague to be useful.
Milner tends to avoid jargon, a welcome decision given how easily educational matters can be highjacked by ideological movements with abstruse terminology. Words like "privilege" and "lifeworlds" appear, but context is generally sufficient to specify a definition if one is not already familiar with these words. The prose is, however, irritating. Milner loves triplets. Students cannot merely grow, they must grow, develop, and mature. Teachers plan, prepare, and implement. And so forth. He adds longer lists for variety's sake. I cannot tell whether those are better or worse. Let me illustrate: "...they should be allowed to create, construct, recreate, and reconstruct their identities as they grow, mature, and develop in knowledge, ability, and skill" (127). Now imagine reading, processing, and cogitating upon such sentences for two hundred pages. While the book was never difficult to understand, the needlessly onerous prose was a challenge to slog through. Surely any one of "grow," "mature," and "develop" is sufficient? The distinctions, if they exist, are not self-evident, nor are they explained, and therefore they may as well not exist.
Furthermore, the case study sections are often very repetitive. Mr. Hall wanted his students to learn. He realized that developing relationships with them could help them learn. Therefore, because he wanted his students to learn, he developed relationships with them, thereby enabling them to learn better. etc. This made the book feel too long, even at 208 pages.
The substance of the book is good. Milner lays out his theoretical framework, which is solid, and addresses some concerns that are still present in education -- why bother teaching with diversity in mind? Should all classes be taught in the same way? What mindsets and practices, though well-intentioned, can actually harm students? I was quite impressed with his suggestions, which are thorough and concrete.
The case studies are not as good, and so cursorily presented that I do not even consider them part of the book's substance. There are occasional glimpses of meaty issues: a teacher's classes being taken away because she dared to address race, a teacher incorporating contemporary music and interactive activities into his science classroom, for example. Far more often, however, we are treated to vague statements of teachers appreciating their past, connecting with students, and valuing students as individuals. What does "multiple opportunities to succeed" mean? Many attempts on homework? Many test re-dos? Many assignments? Do students who consistently produce high-quality work on their first attempts resent students being given multiple opportunities to receive the same score? etc. Two case studies involved racial tensions between students and teachers, but the students' opinions and thought processes are not described, so the incidents lose all impact and generalizable significance. More detail would have been better. As the books stands now, the case studies are almost useless. Milner should have just woven specific episodes into his theoretical discussion; there is not enough material or specificity in his case study chapters to merit 130 pages of them.
Overall, a book worth recommending for the theory/practical implementation. Read the first chapter and skip straight to the epilogue. The case studies are not worth the time investment. If Milner releases a future edition in which the case studies are more detailed and organized, then they may be worth reading.