Most read book at the space station when astronauts are stressed out by human relationships★ Recommendation for 10 years of Amazons best-selling Difficult Conversations.Best Ways to TalkThe Harvard Negotiation Project, a Harvard research institute that has been dealing with global conflicts since the 1980s, has uncovered the best communication skills for stress-free relationships. Almost all of the stress that comes from relationships comes from “situations that must sound disgusting. People get very stressed when they say something to someone, when they have to reject anothers request, and when they are in conflict. If you can master these difficult conversations without stress, you can also smoothly deal with human conflicts.The Harvard Negotiation Project, the worlds leading negotiators, has analyzed numerous conflicts over the past 30 years. As a result, all conflicts in human relations can be divided into three conversation patterns. Conflict dialogue, emotional dialogue, identity dialogue. This book provides a detailed example of each conversation pattern, explains the causes of the conflict, and provides a clear solution. The books best-selling and steady seller in the conversation and arts field for twenty years in the Amazon, the United States, has been downloaded in 25 languages from the International Space Station and has a unique history of being the most read book by astronauts.