Required for therapy school. Decently well written, and includes useful concrete examples rather than hovering in the theoretical realm.
However... while this book does readers a service by acknowledging racism, classism, and saviorism as ongoing problems within the profession, it is unfortunately not completely free of white savioristic assumptions. Madsen repeatedly uses the paternalistic term "helpers" to describe people working in community mental health and similar fields. And while he briefly discusses the oppressive impacts of bureaucratic requirements in the field, he essentially says "good luck working within those requirements." He stops short of urging us to use our privilege to disavow and dismantle the capitalistic framework that justifies those requirements. Had he gone there and actually offered practical pointers in this vein, I might've liked the book more.
Overall, this is one of the better books in the therapy school curriculum, but it doesn't go far enough in addressing the harmful systems that constrain healing work within community mental health care settings, and therefore it still needs to be read with a critical eye.