How can America's information technology (IT) industry predict serious labor shortages while at the same time laying off tens of thousands of employees annually? The answer is the industry's flexible labor management system--a flexibility widely regarded as the modus operandi of global capitalism today. Global "Body Shopping" explores how flexibility and uncertainty in the IT labor market are constructed and sustained through concrete human actions.
Drawing on in-depth field research in southern India and in Australia, and folding an ethnography into a political economy examination, Xiang Biao offers a richly detailed analysis of the India-based global labor management practice known as "body shopping." In this practice, a group of consultants--body shops--in different countries works together to recruit IT workers. Body shops then farm out workers to clients as project-based labor; and upon a project's completion they either place the workers with a different client or "bench" them to await the next placement. Thus, labor is managed globally to serve volatile capital movement.
Underpinning this practice are unequal socioeconomic relations on multiple levels. While wealth in the New Economy is created in an increasingly abstract manner, everyday realities--stock markets in New York, benched IT workers in Sydney, dowries in Hyderabad, and women and children in Indian villages--sustain this flexibility.
I really enjoyed reading this book. The book is not just a detailed description of the micro to the macro to the global of the development of an Indian labor force of technology workers. The book is also the story of the anthropologist, Xiang Biao, an Oxford anthropology student, who lives with the Indians as they make their way through the network of tech schools in the the south of India, to the recruiting outfits in Australia. The goal is to get a job on a project in the United States. An interesting outcome of this system is that the recruiting of bodies for projects becomes more lucrative than the technical expertise required for the projects. The book is short and well written.
This is an interesting empirical and ethnographic analysis of "body-shopping" practices in regards to the increasingly globalized, transnational Indian IT economy. The connections between fostered social relations and the abstraction/financialization of capital, alongside an analysis of the international division of labor, were quite illuminating. However, the normative critiques -- and especially the forms of systemic exploitation and coercion -- accompanying this system were lacking (essentially reserved for a 5 page epilogue). Further explication regarding the gender, racial, and class inequalities embedded in the IT industry would behoove the work the Xiang is trying to achieve.