Shows how to radically rethink a company's training process and integrate computer simulations and role-playing scenarios. Features real case histories of companies including Andersen Consulting, Target, and Bennigans, and strategies for motivating employees to learn and decreasing training costs, written in an engaging style. For trainers, CEOs, and managers. Annotation c. by Book News, Inc., Portland, Or.
A somewhat dated but classic text on the case for virtual learning simulations. The principles of how people learn still are spot on despite the age of the book.