Looking for a way to increase team collaboration? Do you need a better way manage your company's knowledge? Do you need a way to manage projects with customers or suppliers outside your company firewall? Would you like your customers to provide feedback on the information you publish? Then a wiki might be just what you are looking for. WIKI: Grow Your Own for Fun and Profit introduces the concept of wikis, and shows why they are becoming the must-have communications and collaboration technology for businesses of any size. Porter provides up-to-date information on selecting a wiki, getting started, overcoming resistance to wikis, maintaining your wiki, and using your wiki for internal collaboration, project planning, communication with your customers, and more. The book includes five case studies that highlight the ways companies are using wikis to solve business and communication problems, increase efficiency, and improve customer satisfaction.
Alan J. Porter has been a regular writer on various aspects of popular culture and technology for over fifteen years.
He is best known as a writer of pop-culture reference books, as well as a critically acclaimed Beatles biography, business books focused on content strategy, and various comics.
He is also an Editor-At-Large at RevolutionSF.com where he mainly writes movie reviews.
He is president and founder of 4Js Group - a Content Strategy consulting company focused on helping companies and organizations recognize and leverage their largest hidden asset, their content.
Solid first resource for those planning to start a wiki. Porter covers a range of reasons you might have for wanting to start a collaborative editing environment and touches on everything from wiki platforms to licensing content. I found it useful because it raised questions that I had not considered and gave a framework for thinking about questions that I had considered.
The book did seem a little skewed towards internal business use of wikis IMO, which is not the angle I'm shooting for with my first wiki.