Gain the skills and strategies you need to be an effective and empathic helper with EFFECTIVE HELPING: INTERVIEWING AND COUNSELING TECHNIQUES, Seventh Edition. Today's helpers must have a wider, more diverse range of knowledge and skills than ever before--to succeed you must understand culturally diverse human behavior and development, the process of change, the power of contemporary forces, and you must know the best theories and methods of helping and communicating. EFFECTIVE HELPING: INTERVIEWING AND COUNSELING TECHNIQUES, Seventh Edition is the clear, applied, and respected book that will help you master the practical skills of interviewing and relationship building. This is a book that helps prepare you for the reality of what it's like to be a helper, and it's a resource you'll want to hold onto throughout your studies and well into your career.
A pretty darn good introduction to the helping professions, including theoretical overviews, an outline of the steps of helping, information on crisis response, contemporary trends and issues, and an abundance of dialogues and exercises.