Communicating Change: Winning Employee Support for New Business Goals

by T.J. Larkin, Sandar Larkin

When a company decides to make a major organizational change­­whether it's a new emphasis on customer service, quality management, restructuring or downsizing­­managers must get the message through to front-line employees, and enlist their support...or the changes will create more turmoil than progress. Written for busy managers at all levels, Communicating Change offers specific prescriptions for effecting successful change centered around three guiding

Genres: Business, Nonfiction

252 pages, Hardcover

First published January 1, 1994

Reviews

[Jmg · Rating 2 out of 5]

The index makes for a good checklist. The remainder feels quite dated and sometimes even obvious now. Perhaps there has been an update which I didn't read, it would lend itself to a second edition or a reviewed updated.