The How to Easily Handle Difficult People Handbook is an easy-to-read text that breaks down the most common types of difficult people, what makes them tick and how to successfully communicate and respond to them.
Whether you're looking for advice on dealing with a difficult boss or just can't handle your mother-in-law, The How to Easily Handle Difficult People Handbook is an inspirational guide that will have you leaving the encounter with a positive attitude and sense of accomplishment.
It's mostly list all of the people i find in my life. It feels like it needs more details on other people the author mainly focuses more on the most important which is good but other than that it's great. Cheers!
Some good points towards the beginning but trails off halfway through to "how to let people take advantage of you" and an array of only mildly relevant Bible quotes.
Small yet powerful book. Best part of the book is at the middle, readers and Murray's excellent answers. Most of the questions are THE questions of reading this book.