In this pathbreaking work invoking the power of individuals in a society, Mary Parker Follett envisages the principles of synergy between individuals as the basis of democratic evolution and creating the foundations of a ‘New State’.
The author views the democracy as not just aggregation of votes. Instead for her democracy is the aggrandization of creative will of everyone. According to her, a person is an aggregate of her interactions with other persons around her that shape her thinking. Thus, every individual is a part of the collective thinking and contributes to collective will. She emphasizes the importance of individuals as a part of whole in creating civil society. She describes democracy as an ultimate expression of this collective which will shape the New State. Democracy at present represent crowd that is manipulated by the politicians through emotions. Then there is the herd and the mob that act collectively but irrationally. She feels that group organization is the most significant for democracy as it works on associations. The people must aim for group associations to improve the outcomes of democracy for all. Group organizations provide a ground for exchanging views, understanding and growing together. Thus, integration originating from the grass root level through collective experiential learning can unite us all. Communities are a continuum of people and a continuum of communities’ form democracy. The democratic action begins with the neighborhood groups, according to her, that can extend to communities and states and nation and the world. National and international common will can be generated through this integrative process where every person is a contributor. Mary Parker Follet celebrates the differences, as these differences can bring better understanding and unison. This integrative process is at the heart of the author’s conflict resolution in every unit of the society. She illustrates this with many examples like two opposition parties voting on a bill or two advocates defending their clients or town planning. She advocates that the school should teach children about group association. Every student should have a contribution to make, however small it may be and grows up to be a part of the direct democracy.
The author’s work is seminal. It is a bible for scholars, students and policy makers deliberating on issues of inclusion, participation and civil society in public administration. The work provides an important insight into the fallacies of democracy and provides a way forward to for a holistic democracy through the creative will of people.