The leading text in business communication, Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program designed to encourage group activities and skill building. Its combination of clear writing and effective use of tables makes this text an excellent teaching tool. The ninth edition provides coverage of new pedagogy, key new topics and an expansion of other important concepts including sources of on-the-job conflict, how to use informational interviews for career advancement, and stages in group problem-solving.
Honest reaction to Communicating at Work: Strategies for Success in Business and the Professions: I wanted to throw it across the room at least twice and I couldn't stop reading. Ronald B. Adler writes a narrator who's smug, sharp, and wrong about almost everything, and the scene where he corrects a bartender's pronunciation of his own bar's name is pure second-hand embarrassment. By page 250 I was oddly invested in whether he'd learn anything. For readers who like a flawed lead they love to hate. Skip it if you can't spend a whole book with a jerk.