Communicate Clearly

DK Essential Managers

by Robert Heller

Make sure your message is heard with this important guide to business communications. Learn all you need to know about successful communication, from interpreting body language to writing letters, optimizing meetings, and speaking on the telephone. Communicate Clearly shows you how to hold an audience when making presentations and how to take notes or compile reports, and it also provides practical techniques for you to try in different settings. Power tips help you handle real-life situations and develop the first-class communication skills that are the key to a productive and informed workplace. The Essential Manager have sold more than 1.9 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides that slip easily into a briefcase or a portfolio. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.

Genres: Business, Management, Nonfiction, Self Help, Reference, Leadership, Communication

72 pages, Paperback

First published September 17, 1998

About the author

Robert Heller was a British management journalist, management consultant, author of a series of management books, and the founding editor of Management Today.

Reviews

[rachid idjiou · Rating 3 out of 5]

It's a good book about how to communicate effectively and clearly. I enjoyed it very much. For those who looks to improve their communications skills, this book provides a practical techniques to communicate successfully and be a stronger communicator .

[Daniel]

If you can learn to communicate as clearly and succinctly as this itsy-bitsy book will communicate its key points to you, you're in good shape. In this pocket-size handbook, you'll find practical techniques for holding an audience, briefing...

[Sean · Rating 4 out of 5]

When I got involved in business, I was amazed at how many people had little idea about what they were doing. I was never incredibly successful but I did improve over the years because I invested in myself through books and audio. Heller's book is a comendium of great ideas and tips. He goes over the basics and gives timelt reminder about how you frame your message and giving attetnion to bodily language. I liked his chapter on exchanging information because it underlined the importance of considering what mediun you should use to communicate different types of message. For example, face to face make take longer than an email or a text, but it is a more effective way of building real relationships. he also touches on important skills such as preparing a brief, chairing meeting and public speaking. The key point is that we communicate to get results and if we are not getting the results we want we need to change our method of communication. V. helpful still.

[Dave · Rating 3 out of 5]

Quick lunch time read on how to communicate across various platforms (Spoken,written) clearly and effectively.

[Angela · Rating 4 out of 5]

A good beginners book for improving communication skills. It covers most if not all forms of communication but only scratches the surface.

[Maria Rodriguez]

I was looking a short and easy book, to improved my communications skills, I bought two.this one whinch I keep in my office.The other one I havent stared