Contents: Foreword / Richard Harris -- Introduction / Barbara Jacoby -- One. Becoming a reflective community service-learning professional / Kathleen Rice -- Two. Navigating the sea of definitions / Elaine K. Ikeda, Marie G. Sandy, and David M. Donahue -- Three. Establishing and sustaining a community service-learning office, revisited: top ten tips / Barbara Jacoby -- Four. A travel guide on the culture, mission, and politics of academia to promote service-learning / Marshall Welch -- Five. Developing your ability to foster student learning and development through reflection / Jennifer M. Pigza -- Six. Working with faculty: designing customized developmental strategies / Patti H. Clayton and Billy O'Steen -- Seven. Developing your strategy for working with students / Lacretia Johnson Flash and Carrie Williams Howe -- Eight. How to develop campus-community partnerships / Susan Robb Jones and Rev. Ann Palmerton -- Nine. Leveraging financial support for service-learning: relevance, relationships, results, resources / Barbara Holland and Mark N. Langseth -- Ten. Developing your assessment plan: a key component of reflective practice / Julie A. Hatcher and Robert G. Bringle -- Eleven. Situating service-learning in the context of civic engagement / Julie E. Owen and Wendy Wagner.