Introduction to Healthcare Quality Management

by Patrice L. Spath

Introduction to Healthcare Quality Management explains the basic principles and techniques of quality management in healthcare. In non-technical language, this book describes methods of measuring, assessing, and improving healthcare services. It is packed with practical examples and case studies that apply quality concepts and tools to real-life situations. Each chapter contains a list of key words and a glossary to help you understand the vocabulary of healthcare quality management. You will Attributes of quality most important to healthcare stakeholders, including purchasers and consumers Legislative mandates, regulatory agencies, and accreditation groups that influence healthcare quality activities How to use common quantitative and qualitative process improvement tools How to collect and analyze data to identify improvement priorities Patient safety and risk management activities that reduce medical errors Resource management initiatives that balance quality patient care and costs Organizational factors that influence the quality process

Genres: School

266 pages, Paperback

First published July 1, 2009

Reviews

[Ahmed Alkhrurisi · Rating 5 out of 5]

It a great book to get an overview on healthcare quality and gain some knowledge about this great field.

[Jessica Grutzmacher · Rating 4 out of 5]

Really got a lot out of this book. It uses real life examples to help illustrate each point. In addition it clearly explained how various quantitative and qualitative improvement tools can be used. It also provides good explanation of outcome measures to use in healthcare. Great addition to my library.