It contains 10 essays on communications targeted to high level executives or managers.
1. Change the Way You Persuade. Teaches on how to deliver a good presentation to bosses. Author classified CEOs into 5 types. We have to tailor the preparation and delivery to different type of bosses.
2. Harnessing the Science of Persuasion. Author described 6 basic principles of persuasion - liking, reciprocity,social proof, consistency, authority and scarcity- and suggested respective ways executives can apply them.
3. The Power of Talk. Author demonstrated that conversational style determines partly how the message is perceived and the quality of the speakers. She also proposed the common traits of female which leads boss or peers to think that they are not confident, and suggested ways to negotiate authority.
4.The Necessary Art of Persuasion. Author maintains the importance of persuasion in market place, which is not the same as selling. Using logic, persistence and personal enthusiasm will not get the work done. He laid out 4 steps of persuasion - establish credibility, frame for common ground, provide evidence and connect emotionally.
5. Is Silence Killing Your Company? Authors suggested that silence among coworkers, employers or employees can be detrimental. They laid out the reasons why it comes up in the first place, its costs and advice how to break them (recognize your power, act deviantly and build a coalition). They also briefly offer counterpoints of when remain silent is better.
6.How to Become an AUthentic Speaker. Even if you rehearsed the speech for zillion times, audience still find something missing- authenticity. How to demonstrate it? Do not rehearse body language, instead imagine meeting 4 aims: being open and connect with your audience, being passionate about your topic, and finally listenning to them.
7. Telling Tales. Narrative can be useful in getting a message across more vividly. Author classified your onjective into 7 categories and adviced corresponding stories that are approciate and reminded us what to do in the 7 different situations.
8. How to Pitch a Brilliant Idea. Author briefly described 5 ways that kill your picth - charity case and so on. She classifies pitchers into 4 types and detailed their style.
9. The 5 Messages Leaders Must Manage. Organizational Structure & Hierarchy, FInancial Results, The Leader's Sense of his/her Job, Time Management, and Corporate Culture. He laid out the conventional model and suggested alternative ways to achieve goals.
10. Taking the Stress Out of Stressful Conversation. Author used 3 vivid examples of stressful conversations. She said being self-aware can be part of the solution and illustrated how the 3 unfortunate case can be overturned if the stakeholders have tricks to prepare for these foreseeable situations.