Thinking about starting a new business? Searching for ways to run your small business better? This essential reference covers everything any Australian or New Zealand small business needs to know, including vital topics such as business planning and franchising, budgeting and GST, marketing and online sales.Find out what works for you -- decide whether to start from scratch, buy an existing business or purchase a franchiseBuild a business plan -- develop a blueprint for business success with a winning business planDevelop a marketing strategy -- find your unique selling point, build your brand and set sales goalsUnderstand the importance of customer service -- deliver beyond expectations, listen to customers and transform complaints into salesRamp up your management skills -- understand your legal obligations as an employer, recruit the best employees and build a great teamSucceed online -- develop a website, secure high rankings on the search engines and build online salesKeep your business profitable -- understand Profit & Loss reports, manage profit margins and set budgets
This book is a great reference point for anyone wanting to get their heads around how to approach and initiate the starting fazes of small business. Full of useful and current information that will help you consider all factors of getting your business off the ground.
A great book to read for general ideas about how to start small business. Very concise and focus for small business. This book gives you the basic, for depth, you need to do further research but the book also tell you where to find more information. I find it can be used a checklist for new starters. Since it includes both Australia and NZ, just focus on the sections relate to your area. For example, i skipped the NZ parts when I read. As aways, i like "for dummies" editing style.