The neglect and cruelty directed at children is heartbreaking. The title "All in a Day's Work: One Woman's Story from the Front Line of Child Protection" doesn't prepare one for the horror some children suffer. Becky Hope writes with optimism, humour even, and there are a few "happy endings" alng the way, but this book is not for the soft hearted and sensitive amoung us. I felt battered by the end of it.