Comprehensive Instructor's Guide to enable instructors to provide to provide the training professional with the skills to analyze symptoms and causes in order to provide a solution mix to performance problems based on a cost/benefit analysis of the solutions. Identify performance problems such loss of sales, failure to meet objectives, etc.; analyze signs of the performance problem such absenteeism, machine downtime, accidents, property damage, etc.; determine if causes are related lack of training, or poor resources, environment, systems (R.E.S.).