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Who doesn't know challenging individuals?
If you've ever used the word fine to stop a conversation, you've dealt with enough challenging individuals to know it's not fun. The people we work with are a well-known factor in why individuals dislike their jobs.
Your time would be better spent learning how to communicate with anyone rather than quitting one job just to find more of the same at the next. Regardless of whether you're trying to persuade someone at work or defuse a tense situation amongst employees, how you communicate with your coworkers can decide how successful you are at work.
I will explain in this book Dealing With Difficult People Using Powerful Phrases
Why words get you in trouble,in conflicts and provide useful phrases (with examples in use) to help you steer any disagreement in a healthy and constructive direction. Nonverbal communication skills with the phrases that work best with each to back it. Multiple steps from moving from conflict to resolution. How to speak up and not get sacked to your challenging boss. How to Handle Difficult Conversations with Anyone. Handling Difficult Conversations As a Manager. Tips To Help You Become An Effective Communicator. How to Handle Disagreements at Work as a Manager.Don’t let challenging people always get their way with you. Instead, choose to deploy simple phrases to regain control and resolve conflicts.
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125 pages, Paperback
Published September 23, 2022