Contents: Building Successful Parterships in the e-Business Age Building Trust, Managing Expectations, and Honoring Commitments The Contract Management Process Teamwork: Roles and Responsibilities Global Contracting Concepts and Principles e-Procurement and Contracting Methods The Preaward Phase Contract Pricing Arrangements The Award Phase The Postaward Phase Global Contract Management: Misconceptions and Best Practices Creating Value and Getting Results Contract Management Maturity Model Contract Management Risk & Opportunity Assessment Tool Enterprise Contract management: Systems & Tools to Improve Performance Appendix A: Contract Management Forms Appendix B: United Nations Convention on Contracts for the International Sale of Goods Appendix C: The Uniform Commercial Code Glossary of Key Contract Management Terms Bibliography Index