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Manual of Travel Agency Practice
Now in its third edition, this successful must-have manual is thoroughly updated with new chapters and material, covering issues
* Technology development - the different types of travel agency systems available, what they do, how they do it and how to use them
* The Internet - how it is used to book travel, forecasts for its future use and how travel agenets stand in relation to it
* Global distribution systems - how to make bookings, and the new windows-based environment
* A full endorsement by Travel Weekly
The manual demonstrates correct methods for processing travel reservations, identifying business client needs and suitable documentation. It also shows key facts for the profitable planning, organization and operation of the retail travel agency. Each chapter contains exercises pertinent to the topics covered.
Students on any of the large number of courses in travel and tourism (ICM, City & Guilds, ABTA, IATA, UFTAA, BTEC, SCOTVEC, University of Oxford Certificate, Diploma of Vocational Education) will find this book invaluable.
* Technology development - the different types of travel agency systems available, what they do, how they do it and how to use them
* The Internet - how it is used to book travel, forecasts for its future use and how travel agenets stand in relation to it
* Global distribution systems - how to make bookings, and the new windows-based environment
* A full endorsement by Travel Weekly
The manual demonstrates correct methods for processing travel reservations, identifying business client needs and suitable documentation. It also shows key facts for the profitable planning, organization and operation of the retail travel agency. Each chapter contains exercises pertinent to the topics covered.
Students on any of the large number of courses in travel and tourism (ICM, City & Guilds, ABTA, IATA, UFTAA, BTEC, SCOTVEC, University of Oxford Certificate, Diploma of Vocational Education) will find this book invaluable.
Paperback
First published January 1, 1992
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About the author
Jane Archer
51 books5 followersJane Archer is the bestselling author of eight Jane Archer is the bestselling author of over twenty books. Tender Torment, her first novel published in 1978, sold half a million copies, received a live-action television commercial, hit national bestseller lists, and was later reissued along with sequels, Wild Wind! and Silken Spurs. She is a Romantic Times Lifetime Achievement Award finalist, her novels are popular in many foreign countries, and Out of the West has been optioned for a television movie.
Texas Indian Myths and Legends, a nonfiction, continues to receive wide acclaim. As Nina Romberg, she writes vampire and dark suspense novels. She frequently lectures to promote reading and writing, and, her articles have appeared in Fiction Writer, The Literary Times, Romantic Times, Romance Writers Report and Novelists Ink. She has a degree in graphic design and is the former Creative Director for Book Publishers of Texas
Texas Indian Myths and Legends, a nonfiction, continues to receive wide acclaim. As Nina Romberg, she writes vampire and dark suspense novels. She frequently lectures to promote reading and writing, and, her articles have appeared in Fiction Writer, The Literary Times, Romantic Times, Romance Writers Report and Novelists Ink. She has a degree in graphic design and is the former Creative Director for Book Publishers of Texas
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February 13, 2012
I liked it because it covers all the information a travel agent needs to know at the beginning of the career. For the experienced ones it will not be an amazing experience, after at most 6 months you already know this information. The questions and the exercises from the end of each chapter are entertaining .
Displaying 1 of 1 review