Human Performance Improvement: Building Practitioner Competence

by William J. Rothwell, Carolyn K. Hohne, Stephen B. King

Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety.

Written by a group of highly respected authors in the field, this book will show you how

- discover and analyze performance gaps
- plan for future improvements in human performance
- design and develop cost-effective interventions to close performance gaps.

424 pages, Paperback

First published September 19, 2000

About the author

William J. Rothwell is professor of Workplace Learning and Performance at Pennsylvania State University and President of Rothwell & Associates, a business consultancy.

Reviews

[Michael Belcher · Rating 4 out of 5]

Perfect primer for Human Performance Improvement practitioners.

[Brent Wilson · Rating 4 out of 5]

I gave this book about four hours of my time - got through about a third of the content. It's a typical textbook in its ambition to "cover" a subject area. In this case it does a pretty good job through clear exposition, tons of simple figures and tables, attractive text design.

In my opinion Appendix III is largely a waste - 50 pages of reference material that could have been better placed on the web - and kept updated there.

It's been interesting to see how the field of human-performance improvement (HCI - or "technology" HPT) has matured into a field with established textbooks.