Building High Performance Government Through Lean Six Sigma: A Leader's Guide to Creating Speed, Agility, and Efficiency

by Mark Price, Walter Mores, Hundley M. Elliotte

Private Sector Strategies for Public Service Leaders No corner of the government or public sector has been spared from budget turmoil in recent years. Among budget cuts, increased requirements, and new threats and challenges, governments typically balance the scales through (1) increased funding and/ or (2) rationalizing services or service levels. This book gives you a third option. It’s called high performance, and it’s been implemented in the private sector―with great success―for more than two decades. This hands-on guide, written by the global consultants from Accenture, shows you how to apply these business principles in any public organization. Learn how

Genres: Government, Nonfiction, Business

192 pages, Hardcover

First published April 22, 2011

Reviews

[LAMONT D · Rating 5 out of 5]

GIVEN THIS BOOK BY MY NEIGHBOR WHO WORKS FOR A GOVERNMENT AGENCY AND IS INVOLVED IN THEIR QUALITY IMPROVEMENT INITIATIVES. A VERY GOOD GUILDELINE FOR ANYONE IN THE PUBLIC OR PRIVATE SECTOR THAT HAS A VOICE IN IMPROVING THEIR PROCESSES AND HAS A HAND IN STRATEGIC PLANNING FOR THEIR ORGANIZATION. I LIKE THEIR TABLES AND ILLUSTRATIONS PRESENTED THROUGHOUT. THE AUTHORS HIGHLIGHT VARIOUS PHRASES TO CALL ATTENTION TO IMPORTANT IDEAS (EXAMPLE: OPEN INNOVATION - WHAT IS IT AND HOW TO GET THERE). I WISH THEY HAD INCLUDED MORE REAL-LIFE EXAMPLES OF THE CONCEPTS WORKING IN THE WORLD TODAY. AMAZINGLY THIS BOOK IS PROBABLY STILL RELEVANT THOUGH IT WAS WRITTEN BACK IN 2011. A LOT HAS HAPPENED SINCE THEN BUT MOST LIKELY THE PRINCIPLES DESCRIBED IN THE BOOK WOULD STILL WORK. NOT EXACTLY SURE HOW LEAN SIX SIGMA TIES INTO EVERYTHING BUT THEN AGAIN I AM ONLY A WHITE BELT HAVING JUST LEARNED ABOUT THE CONCEPT AT MY NEW PLACE OF EMPLOYMENT.