Adaptive Listening: How to Cultivate Trust and Traction at Work

by Nicole Lowenbraun MS CCC-SLP, Maegan Stephens, Nancy Duarte (Foreword)

"I learned a lot about my own listening habits and gained tools to become a better communicator and leader.” —Workshop participant from Ubisoft
Adaptive Listening is for those wanting to improve the way they, and their teams, communicate up, down, across, internally, and externally. Through engaging stories and practical techniques, the authors introduce a new model for listening. Not just another book on communication. Adaptive Listening helps readers up-level the under-trained side of communication amidst the realities of a hectic workday. Researched and tested exclusively in the work setting, readers will move beyond active listening and embrace effective and easy-to-remember techniques that reduce ambiguity and tension.  Leaders at all levels can improve their listening skills. Emerging and established leaders can build more awareness about their own listening style and the impact it has on workplace culture. Only then can they adapt to meet the goals and needs of direct reports, peers, managers, customers, and stakeholders. Inside, you’ll If you're looking for books on building empathy in the workplace, best-selling books for leaders, or books on active listening, add this book to your list! If you enjoyed You’re Not Listening , Just Listen , Listen Like You Mean It , How to Listen with Intention , or Power Listening , then you’ll love Adaptive Listening .

Genres: Nonfiction, Business, Communication

274 pages, Hardcover

Published February 28, 2024

Reviews

[Adam Zuwerink · Rating 3 out of 5]

Another entry in a long line of perfectly fine, perfectly average paint-by-number business books. Take a topic that everyone in the workplace engages in (listening and talking), put everyone into 4 neat and tidy style boxes (S.A.I.D.), repackage the concepts in a slightly different manner so you can slap a bunch of "TM"s throughout the book, rinse, repeat.

But on a serious note, if you're someone who has to take part in a bunch of meetings for your job, there are some good reminder pointers in here on how to adapt your responses for different scenarios. If not, you can probably skip this one.

[Jennifer Reid · Rating 5 out of 5]

Yet another instant classic and must read from the Duarte Group - this is a very practical read and significantly changed my assumptions about how to listen effectively. This is not ACTIVE listening as you learn in the introduction and I love how they provide the cues and scripts to navigate the different styles and goals for listening.

[Jennifer is Reading · Rating 4 out of 5]

The four facets of listening laid out in this book seem to be solid and useful. Support, Advance, Immerse and Discern. I learned that I am very much an advance listener, along with the blessings and downfalls of this and every other style of listening. I found it helpful to learn settings and scenarios that would be better suited to certain types of listening.

[Nilay Canbazoglu · Rating 5 out of 5]

Very helpful to learn and practice adaptive listening methods which will definitely help with both professional and personal relations. The four listening methods are explained in repetitions with a lot of contextual real life examples, which helps to immerse. Definitely recommended.

[Roy Kenagy]

Announcement. PUB DATE 2024_01_30. Nancy Durate organization

[Thomas Biondo · Rating 5 out of 5]

A book written for business that I will absolutely work to incorporate into my personal life.

[Alyssa Foll · Rating 5 out of 5]

Highly recommended for listening in the workplace!