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The Leader's Guide to Managing Risk: A Proven Method to Build Resilience and Reliability
Be prepared for the dangerous and largely unknown risks that threaten your business and learn how to survive and thrive when uncertainty hits.
Leaders today must navigate their teams and organizations through unprecedented levels of uncertainty. It feels like every year there is some-game changing technology or catastrophe that gives rise to a “new normal” and sends businesses scrambling for how to rethink themselves to operate under these new conditions.
In The Leader’s Guide to Managing Risk, K. Scott Griffith, a former airline pilot, socio-technical physicist, and author of the first independently-audited high reliability and just culture model offers practical and proven methods to build processes that will withstand the winds of uncertainty while driving success. By understanding that organizations are people operating within systems, leaders of all kinds will build reliability and resiliency into their culture and set up their business to withstand the next big changes that come their way.
Learn a new way of seeing, understanding, and managing risk.Understand how people and systems interact in organizations and how to build processes that increase resilience and performance.Collaborate with all stakeholders, including employees, to help you foresee dangers and achieve sustainable reliability.Implement proven methods from Scott’s award-winning model that is being used in some of the most prestigious healthcare, EMS, and transportation companies in the world.Achieve independent validation of success through certification.
Leaders today must navigate their teams and organizations through unprecedented levels of uncertainty. It feels like every year there is some-game changing technology or catastrophe that gives rise to a “new normal” and sends businesses scrambling for how to rethink themselves to operate under these new conditions.
In The Leader’s Guide to Managing Risk, K. Scott Griffith, a former airline pilot, socio-technical physicist, and author of the first independently-audited high reliability and just culture model offers practical and proven methods to build processes that will withstand the winds of uncertainty while driving success. By understanding that organizations are people operating within systems, leaders of all kinds will build reliability and resiliency into their culture and set up their business to withstand the next big changes that come their way.
Learn a new way of seeing, understanding, and managing risk.Understand how people and systems interact in organizations and how to build processes that increase resilience and performance.Collaborate with all stakeholders, including employees, to help you foresee dangers and achieve sustainable reliability.Implement proven methods from Scott’s award-winning model that is being used in some of the most prestigious healthcare, EMS, and transportation companies in the world.Achieve independent validation of success through certification.
304 pages, Kindle Edition
Published November 7, 2023
13 people are currently reading
37 people want to read
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Displaying 1 - 5 of 5 reviews
July 2, 2023
Griffith can tell us a lot about success and how to develop high-reliability, high-performance teams and systems. He’s had an enormous amount of success and is very familiar with systems thinking and how we all can create more robust mechanisms/systems/experiences for the probable risks. The author coaches us to think differently and coherently puts a way of thinking that can help us all.
It is, however, a pedestrian, common-man way of thinking through reliability, robustness and risk. I’m sure the author is familiar with a lot of techniques: accelerated failure testing, and the like, as well as Failure Mode Effect Analysis (FMEA), which requires us to step through the mechanical, cyber-system, digital and human elements. We have to think through potential failures at each step, each element. We have to rate its probability of occurrence, its severity and the likelihood of detection. High scores in those three aspects necessitate mitigating efforts to reduce probability, reduce severity or improve detection.
The author sufficiently covers redundancy to reduce probability (because we’re putting elements in parallel paths and “both” would have to fail). Not all systems can accommodate such mitigating factors. And humans are notoriously inept in multiple-stage “inspection” points—such as auditing, observing safety system changes, etc.: inspector A assumes inspectors B & C will catch the problems, while inspector B assumes A has already caught them or C will catch them….(you can probably guess inspector C’s reasoning as less-than-full attentiveness).
The audience for this book are the people who don’t want to pick up a small-ish article or book on FMEA.
It is, however, a pedestrian, common-man way of thinking through reliability, robustness and risk. I’m sure the author is familiar with a lot of techniques: accelerated failure testing, and the like, as well as Failure Mode Effect Analysis (FMEA), which requires us to step through the mechanical, cyber-system, digital and human elements. We have to think through potential failures at each step, each element. We have to rate its probability of occurrence, its severity and the likelihood of detection. High scores in those three aspects necessitate mitigating efforts to reduce probability, reduce severity or improve detection.
The author sufficiently covers redundancy to reduce probability (because we’re putting elements in parallel paths and “both” would have to fail). Not all systems can accommodate such mitigating factors. And humans are notoriously inept in multiple-stage “inspection” points—such as auditing, observing safety system changes, etc.: inspector A assumes inspectors B & C will catch the problems, while inspector B assumes A has already caught them or C will catch them….(you can probably guess inspector C’s reasoning as less-than-full attentiveness).
The audience for this book are the people who don’t want to pick up a small-ish article or book on FMEA.
March 10, 2024
See and understand risk: recognize how risk is perceived by individuals, teams, and the organization
Manage reliability in this order
a. Systems
b. Humans
c. Organizations (achieve sustainment and become predictive)
System Reliability
-------------------
Failure Reduction
- Create barriers to failure (often leads to success)
- Failure redundancy
- Recoveries if systems still fail
Human Reliability
-----------------------
At-risk behavior: choice that increases risk but is done because of human fallacy that it'll never happen to me
- Identification
- Coaching: Effective coaching starts with trust and receptiveness to input
-- Make them less defensive about their behavior
-- allow them to see how a risky system puts them in jeopardy
-- show them we understand and care about them in this situation
Organizational Reliability
-----------------------
Identify and understand the competing priorities, biases, that can harm organizational performance. Design systems to help influence human behaviors. Recognize that risk factors are constantly changing over time
Solving big challenges involves increasing reliability in order
Manage reliability in this order
a. Systems
b. Humans
c. Organizations (achieve sustainment and become predictive)
System Reliability
-------------------
Failure Reduction
- Create barriers to failure (often leads to success)
- Failure redundancy
- Recoveries if systems still fail
Human Reliability
-----------------------
At-risk behavior: choice that increases risk but is done because of human fallacy that it'll never happen to me
- Identification
- Coaching: Effective coaching starts with trust and receptiveness to input
-- Make them less defensive about their behavior
-- allow them to see how a risky system puts them in jeopardy
-- show them we understand and care about them in this situation
Organizational Reliability
-----------------------
Identify and understand the competing priorities, biases, that can harm organizational performance. Design systems to help influence human behaviors. Recognize that risk factors are constantly changing over time
Solving big challenges involves increasing reliability in order
January 4, 2024
In a world of great uncertainty, leaders have to be able to navigate themselves and their teams through risks efficiently to be able to take advantage of adopting or creating game-changing technologies, avoiding catastrophes. In this book, Griffiths covers a new way of viewing risk, how to more effectively collaborate with stakeholders, and be more resilient. They provide proven, practical tips and strategies for managing risk and driving success.
The layout for the book is well done and provides an easy format to follow. The information provided is helpful and provides a unique perspective on risk management. Tips are easy to implement and are eye-opening for all leaders. Readers interested in project management, leadership, risk, and change management will want to pick this one up. Recommended for most library collections.
Please Note: A copy of this book was given in exchange for an honest review. All opinions expressed are our own. No other compensation was received.
The layout for the book is well done and provides an easy format to follow. The information provided is helpful and provides a unique perspective on risk management. Tips are easy to implement and are eye-opening for all leaders. Readers interested in project management, leadership, risk, and change management will want to pick this one up. Recommended for most library collections.
Please Note: A copy of this book was given in exchange for an honest review. All opinions expressed are our own. No other compensation was received.
February 22, 2024
it was just so boring and I honestly say I did not learn anything.
The author gives a lot of personal stories about his experience as a pilot and aviation. I was hoping it would have practical knowledge on how to manage risk. Nothing. Waste of money and my time.
The author gives a lot of personal stories about his experience as a pilot and aviation. I was hoping it would have practical knowledge on how to manage risk. Nothing. Waste of money and my time.
December 11, 2025
Review to come...
Displaying 1 - 5 of 5 reviews