Instant Messaging: Compliance, Security & Records Management Issues

by Robert F. Smallwood

This fresh new 2011 Management Guide covers records management and compliance issues for the business use of Instant Messaging (IM) in succinct detail. It delineates the risks and security threats to business use of IM, and lays out strategies and technologies for combating these risks. It covers compliance and legal demands, and lists specific laws and regulations that apply to maintaining IM electronic records. This publication also covers the technologies required for IM, and technologies and strategies for managing IM. This comprehensive resource is the only one of its kind that covers IM compliance, security and records management issues and is required reading for records managers, IT managers, risk and compliance managers,corporate counsel and others charged with managing IM and email in organizations. Researched by leading email and records management expert Robert Smallwood, this report can help organizations avoid the pitfalls of business IM use and harness IM for maximum productivity.

51 pages, Paperback

Published December 9, 2010