It's a reality many professions share, that on a daily basis you face some of the most terrible, frustrating and heartbreaking cases which involve people who are not just numbers on a list, or manila folders full of painful photos, reports and notations, yet you still have to struggle to keep your own balance and life, to take care of your own children and loved ones. Social workers have tremendously overloaded schedules and often have been subjected to abuse when one of their "cases" slips through the cracks: a child dies or is killed, an elderly couple starved by their adult children, or a gay teen, leaving an emotionally abusive family, is lost on the streets, but every single day they try to make a difference for so many who have no one else looking out for them.
This is in important book if for nothing else, if a reader actuals places themselves in someone else's shoes, whether it's the victims or the social worker, more people might have empathy for others which can help prevent some of the problems which are rampage in society. Some people may not be able to handle the brutal honesty in these stories from professionals, but they should ask themselves why. Collected in a straight-forward manner, this book has a fine list of sources and organizations into which one can become involved.