Cell phones, e-mail, and pagers have made connecting with others in the workplace easier than ever. But real communication - saying what you mean and using your words to produce results - remains as challenging as ever. Communicating Effectively provides hands-on, no-nonsense techniques and strategies for improving your ability to communicate - and manage conflicts - in today's relentless and demanding business environment.
I libri di questa collana purtroppo partono bene e poi si perdono in elucubrazioni senza fondamento. Peccato perché i temi trattati potrebbero essere utili.