My mom is a pastor, not a chaplain (they are related, but not identical), and I see her do a lot of this work, the work of sitting with someone and not knowing the answers. It's hard. There are no good answers.
This was a really hard book to read. Bad things happen to lots of nice people, especially children. As someone who had to give up on some shows (Cold Case and SVU, I'm looking at you) because now that I have kids, they are just too scary. and as you might expect, sometimes little kids die in the woods. Not always -- there are stories in here where no one dies, or is hurt. There are little bits of her life (I am amazed at her ability to be a single parent AND be on-call.)
Interestingly, the author's faith journey, while evident, is not explicated. She doesn't talk about how she came to believe, or even what she believes. The most significant story about faith was about her realization that she hadn't had a religious epiphany, that her scientific faith had not been taken from her by an involuntary mystical experience. I liked that. I appreciate stories where love and humanity are marks of the Divine. Her journey is not road-to-Emmaeus, although it is full of roads.
Read this if: you wish people of faith were more humble, if you want a non-Jodi-Picoult view of widowhood, if you've never thought about who fishes unlucky snowmobilers out of the water
Do not read: without a sufficient supply of kleenex, if your faith is threatened by a chaplain who doesn't believe in an afterlife, if you can't handle people dying