This book has some worthwhile suggestions, for example, centering of the caregiver, entering the reality of the person with dementia, recognizing triggers, rephrasing, using music therapy, and cultivating attitudes of respect and acceptance. Others didn't work for me as a caregiver. Feil says the caregiver should not try to calm an angry patient. She recommends mirroring the behavior and body language, and matching the facial expression and stride of a patient who is agitated or angry in order to "validate" him. I experimented with this technique and it just exacerbated the situation. I also question Feil's assertion that all difficult behavior in dementia patients is the result of unresolved issues or relationships in their past lives. The author advocates for asking questions of patients with advanced dementia. This may work in the early stages, but it quickly becomes ineffective as the disease progresses. In my experience, these individuals don't like to be quizzed.