Managing Sideways: Using The Rummler-Brache Process Improvement Approach to Achieve Performance Breakthrough

by Price Pritchett

Let's say your people have just been asked to participate in a process improvement project and have no idea what's ahead of them. Need an overview-in 45 minutes or less-of what it takes to be successful at process improvement? Price Pritchett's tightly written handbook will quickly bring readers up to speed on how business processes impact the ability to execute. Managing Sideways gives the most important ground rules and critical success factors for becoming a process-centric, performance-driven organization. Pritchett's precise, no-fluff style of writing gets down to the basics of what everyone needs to know about process improvement to take action and get results fast.

48 pages, Paperback

First published January 1, 1999

Reviews

[Todd Buegler · Rating 4 out of 5]

This short little book (literally read it in about 30-45 minutes, and that's with taking notes) has a great deal of wisdom to share about process versus people. In the new world in which we live, more attention needs to be paid to process than to people. If process is tended well, people are set free to do their best work.

The two down-sides of this book are:
1. It's short. I'd like more. It felt more like a brochure for his ideas. And;
2. The last page was "if you'd like to learn more, turn the page..." and when you did it was an ad for his workshops. While I'm certain these are probably great, I'd like more in the book. (It's not like the book, which is only 40 pages long was cheap!)

But good stuff in here that makes me want to go deeper.