""Well argued and authoriative . . . a very helpful approach to a subject which is central to the business of managing change in modern organizations."" -- The Industrial Society
Erling S. Andersen was born in 1941, and has a Masters Degree in Economics from the University of Oslo (1966). He has been the Associate Professor in Economics at the University of Oslo, Dean of NKI College of Computer Science, and Professor of Information Science at the University of Bergen.
Outstanding if you have ever had to liaison with another company as a consultant or contractor. There were places where I out and out LAUGHED! The authors have been there and done that with some of the same horrible actors that I had to deal with.
Also relevant if you have been parachuted into a management job and everyone you manage is "eccentric."