Hot Button Motivation: Increase Sales, Improve Relationships, and Understand Why People Act and React!

by Michelle Glover

Effective communication is becoming more difficult with the onslaught of digital messaging. There is a way for YOU to be heard. In Sales, Marketing, Customer Service, or even at home, psychological motivators drive the way we listen, relate and respond to other people. Hot Buttons are the keys to capturing and keeping attention and building lasting relationships. Learn about hot buttons through examples and exercises designed to make the information vivid and meaningful. Whether you are trying to get your children to listen, or own a large corporation, Hot Buttons will change the way you communicate. Understand Hot Buttons and you will be
heard and hear others in a whole new way.

128 pages, Paperback

First published November 29, 2010