Human Resource Management (HRM) relates to the effective management of employees, but we know remarkably little about how employees, as the subject of, react to its practice. 1.01 Introduction - Grant and Shields CHAPTER -1 INTRODUCTION In this chapter, an attempt is made to discuss some of the important aspects of human resource management including its importance in software industry. For this purpose, the chapter is divided into three parts. The first part deals with human resource management and its conceptual background, the second part deals with the importance of industry and the role of HR in the well-being of the industry. The third part deals with the objectives of the study and the methodology adopted in detail.