1. Management in the C21st; 2. Getting and keeping yourself organised; 3. Being effective; 4. Recruiting and selecting the right people; 5. Managing people; 6. Getting the most from people; 7. Taking responsibility for communication; 8. Change management; 9. Defusing difficulties; 10. Encouraging creativity
Frances advises and writes on all aspects of professional development and relationship building. The majority of her time is now spent writing books and articles, researching, editing and giving talks based on her book topics.