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359 pages, Kindle Edition
Published March 20, 2023
After introducing concepts of IT innovation and the future of IT, I describe the ethical values that matter to humans and human societies across the world. I detail what these values stand for and how they relate to IT. I explain how to build IT so that it accommodates the things we all care about: intrinsic values like freedom, knowledge, health, safety and security, trust, belonging and friendship, dignity and respect, and qualities that support these intrinsic values, such as privacy, transparency, control, truth, fairness, accessibility, objectivity, authenticity, accuracy, accountability, empathy, reciprocity, and politeness.She analyzed nine of the values she considered important to build into modern IT systems (security, safety, privacy, freedom, mental health, trust, dignity and respect, friendship). Her approach to systems and software analysis was fascinating and covered IT project identification, initiation, planning and an analysis that squarely focuses on value discovery, value conceptualization, value investigation and stakeholder involvement in ethical IT system design very well indeed. Unfortunately, the part of the book dealing with design did not live up to the promise of her chapters on stakeholders and value analysis:
The use of value dams and flows left me feeling somewhat mystified and sold short, qualitative persona analysis was frankly disappointing. The adaptation of risk management, threat and control analysis to value-driven design while intriguing, I fear require more development or explanation or both.In the ten years following her first book, Spiekermann carried out a number of case studies to help test and develop the methodology she had proposed, and was a key figure in the development of the IEEE Standard Model Process for Addressing Ethical Concerns during System Design. IEEE Std 7000™ (2021).