Institutionalization of Usability: A Step-by-Step Guide by Schaffer, Eric [Addison-Wesley Professional, 2004] (Paperback) [Paperback]

by Schaffer

Institutionalization of A Step-by-Step Guide by Schaffer, Eric [Ad...

Genres: Usability

Paperback

First published February 11, 2004

Reviews

[Tom Panning · Rating 3 out of 5]

This book addresses top-down institutionalization of usability (i.e., there is an executive or VP who is pushing it). It gives a good plan and explains common pitfalls. Because the book is written from a consultant's point of view, it can speak from experience having seen this process work (and not work) many times. On the downside, the reading can be dry and it definitely biases towards bringing in a consultant.

[John · Rating 4 out of 5]

"Very insightful and good grounding for Usability..."