The Bad Attitude Survival Guide: Essential Tools For Managers by Chambers Harry E. (1998-01-08) Paperback

by Harry E. Chambers

With the increased pressures on business today, the workplace can be rampant with resentment, subpar performance, and inflexibility. So how does a manager address the issue of employee and coworker negativity, and create a more positive workplace? Using practical information, useful diagnostic tests, and hands-on instruction, The Bad Attitude Survival Guide provides managers with the tools, insights, and strategies to identify root causes of antiproductive behavior, diagnose problems, and foster a more cooperative and productive working environment. It also realistically assesses the limitations managers might face, identifies problems that cannot be corrected, and suggests how to proceed in a way that will obtain the most desirable results.

Genres: Management

Paperback

First published January 7, 1998

Reviews

[Kate · Rating 5 out of 5]

Back in the day, when I was a supervisor in a Federal agency, I attended a lot of management training sessions and read a LOT of self-help books for managers. THIS ONE IS OUTSTANDING. Plenty of that training and those books encouraged one to be understanding and encouraging as a supervisor. But none of them-- except "The Bad Attitude Survival Guide"-- really prepared me for times when decency would not be enough. When a few employee would be completely unresponsive to efforts to develop them positively. When they would even be-- I hate to admit it-- conniving and rude. When I was assigned to supervise Satan himself.
This book gave me some insight into how they behaved and why. It gave me some methods for working effectively with them while maintaining some dignity in our interactions.
I only wish that I had encountered this book when I was a new supervisor! Those happy training sessions I did attend had their uses, but this was what I really NEEDED. If you know anyone who has been newly promoted to management, give them this book!