Dale Carnegie's Radio Program: How to Win Friends and Influence People - Lesson 1: Gain insight into handling difficult people; Discover the keys to popularity; ... & What employers want in their employees

by Dale Carnegie

Dale Carnegie's Radio Program: How to Win Friends and Influence People - Lesson 1:

Gain insight into handling difficult people; Discover the keys to popularity; How young people can look for a job; & What employers want in their employees.

COLGATE SHAVE CREAMS PRESENT DALE CARNEGIE, the man who can answer your problem! Millions of readers profit by reading Dale Carnegie's daily column of helpful advice in more than one hundred of America's leading newspapers; and his famous book, "HOW TO WIN FRIENDS AND INFLUENCE PEOPLE" has sold more copies during its first eighteen months of publication than any other non-fiction book in all history. Now Colgate brings Dale Carnegie's inspiring advice to you, on the radio, so everyone can take advantage of his proven rules for winning happiness and success.

Gain insight into handling difficult people

"Tune in" to Dale Carnegie's live radio broadcast in a particularly amusing edition of "How to Win Friends and Influence People." Gain insight into handling difficult people through the personal exploits of Dale Carnegie's guests, and benefit from learning Carnegie's "How to Win Rule" of the week on the futility of letting ourselves get upset by trivialities.

Discover the keys to popularity

Discover the keys to popularity and find out what makes people like or dislike you, in this insightful edition of Dale Carnegie's live radio show, "How to Win Friends and Influence People." Follow live interviews with five secretaries who share what they dislike about their bosses, and benefit from Dale Carnegie's five rules that will help you gain favor not only with your secretary, but with your wife, your children, your sweetheart, and everyone else.

How young people can look for a job

In yet another inspiring edition of Dale Carnegie's live radio broadcasts on "How to Win Friends and Influence People," Dale Carnegie tackles the problem of "the future" faced by twenty-one million American boys and girls between the ages of sixteen and twenty-four -and tries to find the solution. Don't miss Carnegie's tips on free youth services, and his advice on how young people can go about more intelligently looking for a job, and how they can get an education with little or no money.

&

What employers want in their employees.

In this last broadcast featuring Dale Carnegie and his "How To Win Rules," Dale Carnegie explores what employers want in their employees. Find out the three main points he brings out that you can use immediately to help you get a job, help you win recognition in your job, and help you deal with people more effectually in both in business and in your home.

And you won't to miss Dale Carnegie's GRAND SUMMARY of all of his rules on "How to Win Friends and Influence People" included in this special, final broadcast.

116 pages, Paperback

Published December 10, 2006

About the author

Dale Carnegie was an American writer and teacher of courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills. Born into poverty on a farm in Missouri, he was the author of How to Win Friends and Influence People (1936), a bestseller that remains popular today. He also wrote How to Stop Worrying and Start Living (1948), Lincoln the Unknown (1932), and several other books.
One of the core ideas in his books is that it is possible to change other people's behavior by changing one's behavior towards them.

Reviews

[Lídia · Rating 3 out of 5]

FUNDAMENTAL TECHNIQUES IN HANDLING PEOPLE
1. Don’t criticize, condemn, or complain
- Criticism always return home, and the person who we are going to correct or condemn will probably justify itself and condemn us in return
- Wrongdoers blame anybody but themselves
2 Give honest and sincere appreciation.
- The only way I can get you to do anything is by giving you what you want
-List of most desired things:
Health and the preservation of life
Food
Sleep
Money
Life in hereafter
Sexual gratification
Well-being of your children
Feeling of importance
3. Arouse in the other person an eager need or want.
- When fishing bait the hook with worms not chocolate, even we rather the second one the fish prefer the first

WAYS TO MAKE PEOPLE LIKE YOU
1. Become genuinely interested in other people.
- You make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you
2. Smile.
- You must have a good time meeting people if you expect them to have a good time meeting you
- Nobody needs a smile so much as those who have none left to give!
3. Remember that a person’s name is to that person the sweetest and most important sound in any language.
- Name as many people by first name as you can, they will feel important to you and will be more pleased by you
4. Be a good listener. Encourage others to talk about themselves.
- Listen intently
5. Talk in terms of the other person’s interests.
- Meet the subject your visitor most likes before meeting with him
6. Make the other person feel important – and do it sincerely.
- Make a person go home walking on air
- Ask yourself, what is there about him I can honestly admire

HOW TO MAKE PEOPLE LIKE YOU INSTANTLY
1. The only way to get the best of an argument is to avoid it.
- Keep the disagreement from becoming an argument
2. Show respect for other person’s opinions. Never say, “You’re wrong.”
- If you are going to prove anything don’t let anybody know it, do it subtly, so adroitly, that no one will feel that you are doing it.
3. If you are wrong, admit it quickly and emphatically.
4. Begin in a friendly way.
- A drop of honey catches more flies than a gallon of gall
5. Get the other person saying “yes, yes” immediately.
- begin by emphasizing the things on which you agree keep your oponent from saying ‘NO’
6. Let the other person do a a great deal of the talking.
- Ask them questions, let them tell you a few things
- Don’t interrupt even if disagree
7. Let the other person feel that the idea is his or hers.
- We prefer to chose than to be commanded
- Make suggestions and let the other person think out the conclusion
- We have much more faith in ideas that we discover for ourselves
8. Try honestly to see things from the other persons point of view.
- Be wise, tolerant and exceptional, and try to understand
- Try honestly to put yourself in his shoes
9. By synthetic with the other person’s ideas and desires.
- Apologize and sympathize with the other point of view and they will do so with you
- I don’t blame you one iota for feelings as you do. If I where you I would undoubtedly feel just as you do.
10. Appeal to the other nobler motives.
- Listen to the story they have to tell and then adjust yours to match theirs
11. Dramatize your ideas.
- Exaggerate and sometimes add or keep the gossip around
12. Throw down a challenge.
- The way to get things done is to stimulate competition

BE A LEADER: HOW TO CHANGE PEOPE WITHOUT GIVING OFFENSE OR AROUING RESENTMENT
1. Begin with praise and honest appreciation.
- Is always easier to listen to unpleasant things after we have heard some praise of our good points.
2. Call attention to people’s mistakes indirectly.
- The way you say it will make the difference
- In changing people without giving offers or arousing resentment
3. Talk about your own mistakes before criticizing the other person.
- It isn’t nearly so difficult to listen to a recital of your faults the person critizising begins by humbly admitting that he is far from impeccable.
4. Ask questions instead of giving direct orders.
- Make orders palatable
- Stimulate their creativity
5. Let the other person save face.
- “Hurting a man in his dignity is a crime”
6. Praise the slightest improvement and praise every improvement. Be “hearty in your appreciation and lavish in your praise.”
7. Give the other person a fine reputation to live up to.
- Give a dog a good name
8. Use encouragement. Make the fault seem easy to correct.
- Be liberal with your encouragement
- Let the other person know that you have fait in his ability to do it
9. Make the other person happy about doing the thing you suggest.
- Making people glad to do what you want
+ Be sincere
+ Know exactly what it is you want the other person to do
+ Be empathetic
+ Consider the benefits to the others person’s wants
+ When you make a request put it in a form that will convey to the other person idea that he personally will benefit.
(Carnegie, 1937)

· Personal opinion about content.
He puts too many examples of American Presidents and Vice-presidents like Lincoln, Roosevelt or Rockefeller, which for my taste is too repetitive and now I don’t want to know anything from Lincoln for at least the next three years.
Some stories are very long and don’t go straight to the point, and I want to skip them but I have to keep on an eye not to miss the important information.

· Knowledge gained.
My favorite principle is SMILE, and now I keep it more present in my head
To not interrupt when you disagree, which I sometimes tend to do.
To tell people by first name, I always had trouble to remember someones name at first but once I interiorized I tend to never forget.

· Book complementation
- Dialoge by William Isaacs
- I Ain’t Much, Baby-But I’m All I Got by Jess Lair
- How To Turn People Into Gold by Kenneth M. Goode
- Getting Through To People by Dr Gerald S. Niremberg

[Yashvi Sarpal · Rating 5 out of 5]

one of the easiest read as a self help book loved it

[Suzanne Ondrus · Rating 3 out of 5]

It seems the art of genuinely wanting to serve others is gone. Carnegie advocates for enthusiasm in sales and serving, but I hardly see this anymore. I think when companies are so big sales clerks and cashiers do not feel like individuals. Indeed, they do not have a relationship with the "owner" of the store likely, so what incentive do they have to care?

I also appreciated his championing of courtesy. We need to slow down and thank!

[Regina · Rating 5 out of 5]

I gave this book a high rating because it presents information in a light hearted manner. The radio address is hilarious in its shameless advertising of Colgate shave gel. Apparently, women of the day didn't concern themselves too much with winning friends and influencing people. The women on the show were told to grab a few and take them to their bosses. I would have smiled and taken them home to use myself. But the point is the lessons. It's a book people should read if only for private reflection on ones productivity with friends, family, and colleagues.

[Binod]

i learned many things from this book specially how we can influence people and all the collegues in a simple and romantics way as well as how to handle the people as per situation and time . and i learned best thing from this book is we are nly one people who never loose , every time we are the one winer .